Q: How can I pay for shipping?

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A: You can pay cash or check or Venmo

   check payable: Great Way Trading & Transportation, Inc.
   Venmo account is: @ecommerce

 

Q: Why is the parcel submitted for four consecutive business days without state updates?

 

A:  US warehouse Saturday, Sunday rest, that is, the Chinese time on Sunday and Monday is a rest, if your package is in the United States time Friday (China time Saturday) sign the storage, then there may not be further state updates, To wait for the warehouse to work, will there be further status updates. If your package is not signed in the United States time Friday storage, for four consecutive days without further state, please contact us.

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Q: Will my parcel be taxed? What if you are taxed?

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A: In the "package restrictions", we have to provide you with packaging recommendations.
The value of the parcel shall be subject to the approval of the Customs.
If you are drawn to the tariff, your recipient will go to the customs or post office customs duties.

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Q: How is the freight transport insurance for Pavillion Express?

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A: Pico Express provides you with professional third party cargo insurance, the purchase price is 1% of your insured amount. How to buy it You can mark it in the appropriate position when you write the note. For example, you have 3 pieces of the same skirt to buy insurance, the value of each item is 200 yuan, you fill in the information when the goods, the number of write 3, the value of the goods to write 200 yuan, 200 yuan insured amount, you need to pay the insurance costs Is 200 * 3 * 1% = $6.

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Q: Candy, chocolate and other melting can apply for claims it?

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A: (Such as candy, chocolate, lipstick, capsules, etc.) caused by the irreparable factors such as climate, such as melancholy, deformation, deterioration, etc., are not damaged by transport and can not accept the relevant claims. Please consider your consideration when purchasing this type of product.
 

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Q: Can I fill out a waybill on the web?

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A: In order to avoid your registration and recharge the trouble, we prepared a handwritten for you. You can go to each branch to fill in the handwritten sheet. So our website is not open to fill out the function of the waybill.
If you are a large customer, you are welcome to call the phone number 510-896-2828 consulting business.

 

Q: On the mail milk powder, the specific situation is how it?

 

A: Our company can mail milk powder, a single package within 2.5 kg is tax-free. More than 2.5 kg, the tax is 20 RMB / KG.

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Q: Is the weight of the package said?

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A: The weight of the package we will call in our company. We are called the post office check out. There is no problem. If you have questions, you can also ask the recipient to reweigh when they receive the package.

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Q: Is it possible to notify the recipient of the identity card via SMS? If by my side of the unified upload, then how do you give a single number I told me that I can upload identity card?

 

A:

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Q: Do not you unpack the package? Or in addition to customs checks outside the package will not open it?

A: Our side unless there is a customer's request, we unpack off the excess packaging, or co-package. We will not open the customer's package, and more will not do such a package transfer behavior. You can rest assured that our company has more than 20 years of history, and credibility is very secure. Customs out of the box to check the goods will be there, we have no control here.

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Q: Can your company send a ginseng tea bag? Should it be declared as tea or tea?
 

A:

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Q: How do I fill in a handwritten note?
 

A: Please refer to the attached shipping order for a guide.

 

Q: Milk powder health care products can be mixed in a package?

 

A:
 

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